Refund Policy

You may request cancellation before substantive work has begun — that is, before career review, resume work, profile creation, employer research or outreach has started. In that case the service fee is refundable, less any payment-processing costs that cannot be recovered.

Once substantive career services have started, amounts attributable to completed work may become non-refundable. The assessment considers which of the following have been delivered:

• Career assessment completed
• Resume review started
• Resume rebuild completed and delivered
• LinkedIn guidance delivered
• Employer research completed
• Recruiter or employer outreach started
• Interview preparation sessions delivered

Lack of employer response, interview, job offer or sponsorship does not by itself establish entitlement to a refund, because those outcomes are controlled by independent employers and market conditions.

Duplicate payments, incorrect amounts and technical payment errors are refunded in full once verified.

If WGS is unable to provide a service you purchased, we will either deliver an agreed equivalent remedy or refund the amount attributable to the undelivered service.

Email sarah@wgsindia.com with:

• Full name
• Registered email address
• Payment reference
• Reason for the request

We acknowledge requests within a reasonable period, review the recorded service activity on your account and respond with a decision and explanation. Approved refunds are returned to the original payment method.

This policy may be updated; the version in effect on your purchase date applies to that purchase.